This Customer Said, “Awesome. That’s so awesome to hear.”
Why a real appointment time is worth more than a faster connection The industry tends to measure Internet service in megabits. Customers usually measure…
Articles
The #1 Wrong Move When Evaluating Your Internet
There’s something slightly absurd about how most people evaluate their Internet. We test it when nothing is happening. A quiet moment. One…
Why Only 13% of U.S. Internet Customers Feel They Get Excellent Value
According to a recent survey by Consumer Reports, only 13% of Americans say they receive excellent value from their Internet provider. Thirteen percent.
What Most People Get Wrong About Home Internet Reliability
If this sounds familiar, you’re not alone… Your speed test looks great, but evenings feel slower. Uploads drag when everyone’s home.Video calls…
If Your Internet Only Acts Up When It Matters…
Why Your Internet Feels Random (But Isn’t) Most people explain bad Internet the same way. “It must be the speed!” That assumption…
How Many Devices Can Your WiFi Handle? (The Tootsie Pop Question of the Internet)
Remember the old commercial that asked, “How many licks does it take to get to the center of a Tootsie Pop?” The answer…
Winterize your WiFi. Fix your Experience.
Winter has a way of revealing what’s fragile. You’re halfway through an online fitness class and the screen freezes. A “friendly” game night…
The Internet Was Built for One Thing at a Time
There was a time when the Internet had one job. Download a webpage.Load a song.Cue up a video while you waited.
Six Ways Stranger Things Mirrors Your Internet Experience
It’s a normal North Iowa night. Dinner plates in the sink. Kids sprawled across the couch. Someone’s FaceTiming Grandma. You’re finally settling in…